STORE POLICY
CUSTOMER CARE
Thank you for shopping at merkatollc.
If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.
PRIVACY & SAFETY
You are entitled to cancel Your Order within 45 days without giving any reason for doing so.
The deadline for cancelling an Order is 45 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:
By email: ibrahim@merkatollc.com
By visiting this page on our website: https://www.merkatollc.com/contact
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WHOLESALE INQUIRIES
You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:
To 4109 S Market ct #Suit 30, Sacramento, CA, 95834
We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.
PAYMENT METHODS
Credit / Debit Cards
PAYPAL
Offline Payments